50+
Years of Experience
400+
AV Brands Supported
16
Nationwide Offices
24/7
Service & Support
Many AV Services, One Integrated Partner
From bid and design through programming, training, support and monitoring, Ford AV supports your audiovisual systems across their entire lifecycle. Click any service to jump to it below.
Bid Center
RFP & Bidding Support for AV Projects
Responding to an RFP or scoping a new build? The Ford AV Bid Center supports audiovisual project bidding and AV procurement so your team gets accurate, comparable proposals backed by an experienced integrator.
Why it matters: Clear specifications and early AV expertise keep bids competitive and projects on budget.
RFP Support
Help responding to AV requests for proposals.
Project Bidding
Accurate pricing and scope for AV projects of any size.
AV Procurement
Guidance for procurement and facilities teams.
Bid-to-Build Continuity
A smooth handoff from proposal to design and installation.
Design-Build Services
Build Smarter From the Start
Great AV systems start long before installation. Ford AV brings design, engineering and integration expertise into your project early, coordinating technology with the building, reducing costly changes and keeping every phase moving toward the same goal.
Why it matters: Early AV involvement means fewer surprises, fewer change orders and one accountable partner.
Early Planning
Identify technology, infrastructure and space requirements before construction begins.
Integrated Design
Coordinate AV, IT, security and building systems with architectural and engineering plans.
Fewer Change Orders
Address technology requirements before construction is underway.
Single-Source Accountability
One partner from design through installation, commissioning and support.
Control Systems Programming
Connect Your Technology and Make It Work as One
A well-designed AV system is only as effective as the technology behind it. Ford AV programs and networks your systems to work together reliably, creating intuitive user experiences while giving your team the connectivity and control they need.
Why it matters: Custom AV automation turns complex rooms into one-touch spaces anyone can use.
System Programming
Custom control interfaces that make complex AV systems simple to operate.
Network Integration
AV networks configured for reliable communication between systems and devices.
Seamless Integration
Displays, control, audio and video programmed to work as one solution.
Ongoing Optimization
Configuration and programming support that maintains performance as technology evolves.
Training Services
Protect Your Investment Through User Adoption
A well-supported system still needs confident users. Ford AV training programs are built around your actual technology, so your team is productive from day one and submits fewer support tickets after go-live.
Why it matters: Trained users get more value from every room and rely less on IT.
Expert Guidance
Certified instructors who know your specific systems and workflows.
On-Site Training
Instructor-led sessions in the rooms your team actually uses.
Tutorial Videos
Narrated walkthroughs your team can revisit after installation.
Quick Start Guides
Step-by-step references for startup, source selection and basic fixes.
Customer Care Center
24/7 AV Service & Support, Nationwide
The Ford AV Customer Care Center is your single point of contact for AV support. Remote technical support quickly resolves issues, and when it cannot, field service technicians are dispatched from regional service centers across the U.S.
Why it matters: Round-the-clock coverage and real-time visibility keep every room ready when your team needs it.
24/7 Service Request
Reach the Care Center and request a field engineer any time.
Customer Portal
Real-time visibility into every system, device status and support case.
Remote Technical Support
Remote diagnosis resolves many AV issues without waiting on a site visit.
Regional Field Service
Local technicians dispatched from regional service centers nationwide.
Managed Services
Custom Service Programs for Enterprise AV
Tailored service programs keep your AV running at its best. Choose on-site staffing, extended warranties, preventative maintenance, or a combination built around your facilities, users and budget.
Why it matters: Predictable, proactive support replaces break-fix and protects uptime across every location.
On-Site Support
Dedicated staffing and support at your facility.
Extended Warranty Plans
Coverage that extends protection for your AV investment.
Preventative Maintenance
Scheduled service that keeps systems performing.
Custom Programs
Service plans tailored to your organization.
AV Remote Monitoring & Management
Catch AV Issues Before They Become Outages
AVRMM tracks AV performance around the clock, flags faults before they escalate and enables rapid remote repair, so your rooms stay available and your IT team stays focused.
Why it matters: Proactive monitoring is replacing break-fix as the standard for enterprise AV support.
24/7 Monitoring
Continuous visibility into device and room health.
Fault Detection
Alerts that surface problems before users notice.
Rapid Remote Repair
Many issues resolved remotely, without a site visit.
Portal Visibility
Live device data in the Customer Portal.
Why Choose Ford AV for AV Services?
50+ Years of Experience
Designing, integrating and supporting AV for Fortune 500 companies, government, healthcare, education and more.
Full Lifecycle Coverage
Bid, design, build, program, train, support and monitor with one accountable partner.
Nationwide Service
16 offices and local teams backed by a national network and 24/7 support.
Proactive Support
Remote monitoring, managed services and a Customer Portal that keep systems healthy.
Frequently Asked Questions
What AV services does Ford AV offer?
Does Ford AV provide 24/7 AV support?
What are AV managed services?
What is AV remote monitoring and management (AVRMM)?
Does Ford AV offer design-build AV services?
Can Ford AV help with AV RFPs and bids?
How do I get started?
Ready to Talk to an AV Expert?
Tell us about your project, your support needs and the services you are considering. A Ford AV team member will follow up to schedule a consultation and connect you with your nearest office.
