Enterprise Managed Services

To prevent system failure, a PMI warranty inspection provides a pre-scheduled service call, prior to the end of the warranty period, to check the operation and performance of the equipment. This can help identify potential failure before it happens — keeping your system up and running.

Even an existing, older AV system can be placed on a service agreement. If your system is out of warranty or installed by another company, you may still be able to have a service warranty that will get you up and running quickly with priority service.

Ford AV’s dedicated operator support technicians function along side of your staff and are backed by the AV industry’s leading service center.  This provides access to the knowledge base of the entire Ford AV staff to your organization, at your site, when you need it. Look at our Technology Assurance Brochure for more information.

Ford AV provides a 1-to-5-year break/fix service warranty with each installation, supported by a toll-free 24/7 service hotline providing access to highly-trained technicians and engineers to quickly resolve any technology issue you encounter.

Ford AV can place an experienced technician on-site to engage like your own staff, providing room setup, system management, training, and routine maintenance. From proactive room sweeps to event support, Ford AV’s on-site technicians will bring peace of mind, ensuring each meeting is a success–relieving you from hiring, training, and managing staff that work outside your core competency. Click here to learn more!