Services

"John is amazing! He was courteous, professional, efficient and timely!"

"Thank you for being such great partners throughout this entire journey. I am still getting emails, text messages and face-to-face feedback on how well everyone could hear."

"Robert went above and beyond to ensure the tablets were connected to the streaming camera. Excellent experience, professional and helpful. Thank you sincerely. "

"Michael was patient and listened to our issues with the switch in question. He took the time to ensure that the switch was repaired correctly and recordings were being captured in the system. I appreciated his calm, professional demeanor. "

"I appreciate your knowledgeable staff and their terrific work ethic. Thanks and I look forward to working with your team again. "

"We appreciate Raul quick update to assist when he is available since he is often called on other calls. He is a great asset to Ford AV and great customer service to explain the issue and resolution."

"Great service as always!"

"Everyone on the Ford AV team was a pleasure to interact with during the entire project. I would not hesitate to work with you guys again. Thank You!"

"The guys who work our projects for AT&T are true professionals. We have a lot of obstacles and hurdles in coordinating projects especially in the Chicago area and I feel confident when I work the scopes with Jason and when I see Ryan assigned. I think FordAV has a great team to help us get our goals accomplished. "

"The Ford Team was very helpful in getting the custom tri-divisible room setup just right. Had several construction related issues that impacted the install and the team was able to adjust well. "

"Amazing service! was able to help me solve my problem over the phone with a few troubleshooting tips."

"Great service!"

"Our need for replacement TV's was immediate, and it was taken care of professionally. Everything looks great and is working well!"

"Greatly appreciate the communication throughout the project, the guys showing up on time and cleaning up after themselves after they were finished. "

"I have always appreciated Ford AV's capabilities since our first project in the late 1990s when I worked with Ron and the team out of Oklahoma City. The abilities of the crew has even convinced my immediate pastoral supervisor of Ford AV's abilities. "

"The FordAV guys do a great job for us at AT&T from planning a project with Jason to implementing a project with Matt or Ryan they always exceed our expectations. With challenging times ahead, I know I can count on Jason and the Ford Team to help us with our building AV projects. "

"I love working with this project team, they are very reliable and professional! Even when things don't go as planned as they often do in the AV world; this team will go over and beyond to offer you a solution. I will continue to work with FordAV for any future audio visual projects within the UTSA Student Union. Thank You!"

"Great customer service, friendly and very professional!!"

"Excellent service from start to finish. He was able to explain things to me in a way I could understand. John and Carson were able to get us up and going very quickly. Thank you very much guys!!"

"Appreciated James and can-do attitude. He traced down the issue and gave good insights re the problem and solution. "

"The team performed at a high professional level and went beyond the expectations. Special thanks to Colin and Erik, and special thanks to Luis for his leadership!"

"Everyone on the Ford team went above and beyond to turnover a quality product. Hope to work with you guys again in the future. "

"Stacy was friendly, attentive and professional. He not only replaced our old sound system, but he went out of the way to design a system that not only met our needs, but did so within our budget. We are very thankful that he was able to help us."

"John was an excellent tech!! Very efficient and worked hard to get our issue resolved. He was also sensitive to how our organization works and did a great job working around our restrictions. Thanks so much John!"

"As Typical, the Ford team Delivered a fantastic project!"

"Reiny is always helpful from start to finish anytime we need to schedule a service call at Dallas Love Field Airport."

"Outstanding communication and support. Very pleased. "

"What an amazing job by the team. We are grateful for the continued partnership with the Ford team. You guys served as our trusted hands and feet on the ground when we were not able to be there. Our equipment will have years of use by many organizations thanks to you all. "

"Robert is great. He knows his stuff and always resolves any issues we have. He's a great asset to your team"

"Always helpful and considerate. Mike has a wealth of knowledge and we appreciate his contributions to our office."

"Crystalle is the best! She always goes above and beyond what I ask and makes sure I have everything I need! YOU ROCK!!"

"I've worked with Quincy several times now. He is very knowledgeable, courteous, and professional. Great person to work with."

"Thanks, James, for such professional and friendly help!"

"We have always received the best service and expertise from Raul! Thank you!"

"You guys are the best - we always enjoy working with Ford AV "

"Why use another firm when you have Ford??!! Great work as always, my friends…"

"Mr Knox is awesome! Very professional and he knows his stuff! A+++++"

"Quincy is always great - thanks for keeping us in working order!"

"Excellent service, knowledgeable, great A+++"

"Cody is amazing as usual. So knowledgeable and ever so helpful with any and all issues we have."

"Raul is always able to get us back on track and always our first choice to have onsite when we need assistance."

"This was my first time personally working with the Ford staff and Mr. Guinn made a great impression. I am very pleased with his work, as is the customer who uses the equipment."

"Cody has always been the best. His knowledge and professionalism has made him an asset to our IT department!"

"Milo has been a VERY WELCOME member of your team to this project !! He has fixed issues that others have spent years trying to work out.. Milo has truly saved us from losing further clients, due to failing equipment."

"I was impressed with the depth and quality of communication and the desire to get it done right and on schedule. Thank you!"

"Ford by far is the best at getting a resolution to ConocoPhillips in a pinch! If there were numbers higher than 5, I would increase my amount of satisfaction accordingly. Keep up the great and awesome work as me and my team enjoy the relationship with FordAV!"

"We left y'all a google review, you guys were awesome! Huge shoutout to our field engineer who was super friendly, helpful, and just... BRAVO!!!! "

"I can't say enough good things about Patrick. It was all fixed and good to go for my event the next day. Many thanks!"

"Michael was constantly notifying me of any changes or problems that happened. He made it easy for me to get our camera repaired when Sony wouldn't respond to my emails."

"Really appreciate the prompt and courteous services provided by Steven."

"Uriel and team have made my work life so much more organized and stress free. Thank you for everything that you do for BKD."

"A big thank you to our partner, Ford AV for being a reliable presence throughout the project. From inventory, safe and documented equipment removal, staging, logistics and even photography — they had us covered on the ground!"

"Very grateful with the Ford AV team, they accommodated to our schedule and performed the work professionally and promptly. "

"I consider Ford AV and the Houston project team to be invaluable partners and contributors to the successes we have had with Executive projects at ConocoPhillips."

"Charles always provides the best quality technical and great customer service support to our University clients. He is well polished professional, extremely knowledgeable in his field and confident he will provide solution to our issue. He always brings his A game to our campus."

"Robert, was great! Was very pleasant and professional during his time. It was easy to talk with him about our issues, and he was able to identify and quickly resolve the issue."

"Cloudera ATX loves Cody! Every visit, he assess, develops a solution and communicates to client, puts solution into practice for satisfactory outcome."

"This is a great team and has done excellent work on our camera project."

"Great overall experience - Thank you. "

"James arrived early and was extremely efficient in identifying our problem and resolving it. "

"Elijah is always ready to assist me whenever I need a service call, Quote or Invoice. He is friendly with quick customer service."

"I couldn't be any happier with Cody's work. Very satisfied. He is quickly figuring out things that our other vendor was unable to resolve for 3 years."

"Cody was awesome every step of the way. Great communication and very quick with responding. Working with him was a breeze. Thank you!"

"I've had James to complete a few projects for us in the past and he is the best at it! Very knowledgeable and friendly guy, I greatly appreciate his dedication to his work, and with his time and effort."

"We couldn't be happier with our new and improved sound system. Our sound has been a sore subject for many years and we are now receiving nothing but compliments from our guests. The team at Ford Audio is amazing! "

"It was a pleasure working with the Ford AV team. The project had it's challenges, but Ford AV was professional and great to work with and I look forward to working with them again in the future. "

"Let me express my appreciation for the abilities, accomplishments, and attitude of Ford AV’s James G. He arrived (promptly on schedule) and took on a list of five issues. He solved four. He utilized his contacts with various companies and the knowledgeable people within Ford AV. The fifth one, he diagnosed as a factory-new piece of equipment that did not work and made arrangements for a replacement. The City has a continuing relationship with Ford AV. James’ work yesterday is one of the reasons why. "

"Erik did an excellent job, he is pro-active and very professional. "

"Robert is very professional! I am always relieved to see him when we have an A/V issue. The level of service that Robert provides is second to none, he's the best! "

"We look forward to Steven's visits when we need help with our audio/visual requirements."

"Mike did a great job fixing our issue. Tough problem and was completed through the end."

"Juan continues to be a thoughtful, proficient Field Engineer!"

"As always Raul does excellent work. We appreciate all of his assistance with resolving our issue as quickly as possible and provide excellent updates to us on how the issue(s) were resolved."

"Quincy did a wonderful job. He explained what had happened and fixed both projectors right away. I greatly appreciate it when Quincy comes to Smoky Hill. Thank you, Quincy!"

"Steven is excellent to work with and when present I feel we're working together to solve an issue or to improve our A/V situation."

"Really appreciate Michael's help and the extra time he spent to make it work. Thank you."

"All of the people I've had the pleasure of working with at Ford AV have been professional, knowledgeable, and courteous throughout the process. I'm looking forward to our next project."

"Always a great experience working with you."

"Chris and crew went well above expectations with the install (super exceeded). Russ - excellent job of communicating. Phil was excellent also, going well above trouble shooting our output."

"Ford team is always amazing. "

"Robert and his team were awesome! They always provide us with great service! Thank you! "

"Excellent experience with a trade (AV) that we've not had a lot of luck with previously. A breath of fresh air!"

"Thank you. I wish we would have called you a long time ago! "

"Love working with your techs, they're always knowledgeable and go above and beyond to help us out. "

"The whole experience was great! The tech was very knowledgeable and assisted in identifying a lot of incorrect things. Definitely will use this company again! "

"Raul taught us things about our system that we didn't know. Now we won't repeat the mistake that caused the problem. Great guy!"

"Can’t thank the team enough for everything they did for me and Belmont. Everyone jumped through some big hoops to meet my time frame & deal with construction issues. The job was perfect & community is thrilled with their AV systems!"

"Best of the best from start to finish!"

"I believe that Ford AV has the best technicians in this field, and the customer service is incredible."

"John is without any doubt the most knowledgeable and experienced support expert I've had the pleasure of working with. On point every time and genuinely premiere individual. "

"Cody is amazing. Very professional and has mad skills."

"I am continuously impressed by Ford AV installation and service teams skill sets. Keep up the great work guys! "

"It was a great experience to work with your company--very, very, pleased."

"Professional, precise, knowledgeable, and reliable -- all hard traits to find in a vendor, let alone its staff."

"This team performed above expectation in all aspects of service."

"...I have never been as satisfied with a service department as I am with Ford AV."

"Thank you so much Robert! He is amazing and the reason why our facility stays with Ford AV."

"I just wanted to thank you for all your help with this project, you did a great job and did not want you to go unnoticed. This was a very complicated project that required a lot of hands on experience to get it accomplished. Job well done!"

"Robert was excellent!! The issue turned out to be a very simple power issue, but he took the time to make sure everything on our conference room system was working correctly. He gave me some great tips for different ways to use the system. "

"Your people are top-notch!"

"Robert is always helpful, knowledgeable and professional."

"A project of this magnitude could only have been achieved through talent, diligence and quality workmanship."

"I am very happy to recommend your company in pursuit of additional projects for very complex nature."

"Your company's efforts helped make the Rio Suite Hotel and Casino expansion a success."

"You are an icon to your service and profession."

"Our visitors are literally from around the world and Ford AV helps us deliver our story to the visitors to enhance their visit here and bring attention to the memorial mission."

"I hold the Ford AV team in very high regard...I have been highly impressed by the professionalism, attention to detail, integrity and follow-through."

"Your team was excellent in every aspect of the project."

"The AV solution provided has proven to be excellent."

"…great job like always!"

"Professional & competent as always!"

"Your group always does an excellent job!"

"I could only wish all the techs I work with were as professional as your team."

"I was truly blown away by the service rendered by the whole crew."

"Truly the best contract experience."

"Your team is professional and detailed oriented…a pleasure to work with."

"Couldn’t have been easier to work with."

"The Ford team went out of their way to be flexible. Great work!"

"Ford AV continues to show professionalism and why we choose them for installations. It's nice to see professionalism, respect for their work and good customer service."

"We couldn’t be happier with this team…they’re wonderful!"

"Awesome job! We are committed to Ford AV for all of our campuses."

"Phenomenal service and product!"

"…did a fantastic job! Very thorough & detailed. Follow up was great!"

"…timelines were kept, installation was clean and neat, and the training was proficient and informative."

"Very good service!"

"The Ford team did an excellent job of suggesting ways to improve our conference room design. Great job."

"Great work as always."

"Amazing. I never regret calling Ford. It doesn’t get any better."

"Awesome as always!"

"When Ford is on the project, I don’t have to worry about anything."

"The commitment to getting the job done…was very impressive."

"The team provided outstanding service and communications prior, during and after completion."

"Ford always does high quality work. Even when issues arise, Ford AV takes care of them."

"The whole project went great…clean, efficient and very professional."

"The wisest decision we have made was to go with Ford AV for this project. The support we received at all phases was outstanding."

"Great job. Loved it."

"As always, very professional—went beyond what was expected…the installation crew are always prompt, polite and knew what they are doing."